Privacy Notice - Snowlink

Last update: April 2026

1. WHO WE ARE

Snowlink Tecnologia Ltda. is an AI-powered iPaaS (Integration Platform as a Service), based in Brazil, offering systems integration solutions for e-commerce and corporate companies.

Privacy contact: privacidade@snowlink.io

2. WHAT DATA WE COLLECT

We collect only data required to provide our services:

Registration data: name, email, company, role and phone
Platform usage data: operational integration logs (anonymized after 90 days)
Communication data: information provided via forms, email or chat

We do not collect sensitive data (health, biometrics, racial origin, etc.).

3. HOW WE USE YOUR DATA

Providing contracted services -> Legal basis: Contract execution
Account communications -> Legal basis: Contract execution
Sending updates and content -> Legal basis: Consent
Legal compliance -> Legal basis: Legal obligation
Security and fraud prevention -> Legal basis: Legitimate interest

4. WHO WE SHARE DATA WITH

Your data may be shared with:

Infrastructure partners (cloud providers) for hosting and platform operations
Commercial partners only when needed to deliver contracted services, under NDA
Public authorities when legally required

We do not sell personal data to third parties.

5. HOW LONG WE KEEP DATA

Registration and contract data: for the contract period plus legal obligations
Operational logs: up to 90 days, with automatic logical deletion
Marketing data (consent): until consent is revoked

6. YOUR RIGHTS

You may request at any time:

Access to your data
Correction of incomplete or inaccurate data
Deletion of data (when no legal retention obligation applies)
Data portability in structured format
Withdrawal of consent for marketing communications
Information about third-party sharing

To exercise your rights, email privacidade@snowlink.io with subject "LGPD Rights". We respond within 15 business days.

7. DATA SECURITY

We adopt technical and organizational safeguards, including:

Encryption of data in transit and at rest
Role-based access control and authentication
Continuous infrastructure monitoring with 99.9998% SLA
Confidentiality agreements with partners and staff

8. COOKIES

Our website uses essential cookies for operation and analytics cookies to improve your experience. You can manage cookie preferences in browser settings.

9. NOTICE UPDATES

This notice may be updated periodically. We will communicate relevant changes by email or prominent notice on the site.

10. CONTACT AND COMPLAINTS

Email: privacidade@snowlink.io
Brazilian Data Protection Authority (ANPD): gov.br/anpd

Snowlink Tecnologia Ltda. - CNPJ: 58.724.015/0001-82 - snowlink.io